# Answering service for real estate agents

Julius Answer by DealsFlow answers your phone while you're at a showing, at a closing or asleep. It asks whether the caller wants to buy, sell or rent, books the showing or listing appointment, and sends you every call.

## At a glance
- Answers every call 24/7, including during showings, closings and evenings.
- Asks whether the caller wants to **buy, sell or rent**, the property or address, when they hope to move and whether they already work with an agent.
- Books showings, listing appointments and home valuations into your open times, as requests you confirm with one tap.
- Marks an offer, inspection or closing deadline for today or tomorrow as urgent.
- Never guesses availability or prices, and follows fair housing on every call.
- From $79/month, every feature included, 7-day free trial.

## Why agents lose leads to voicemail

An agent's phone rings at the worst moments: in the middle of a showing, at the closing table, while you're driving between listings. The caller who saw your sign or your listing online wants an answer now, and most won't wait for one. In CallRail's September 2025 survey of 1,000 US consumers, only 42% said they leave a voicemail when a business doesn't answer, and 21% immediately call another business.

Calling back later often comes too late. Quo looked at 16.7 million missed business calls on its platform over three months in 2026 and found that 69% got no callback within 48 hours. By then, a buyer has toured the house with the agent who picked up.

## What a call sounds like

Here is an example call, shortened. Julius Answer greets the caller with your name, says it is an AI assistant and that the call is recorded, then gets what you need to call back well prepared.

**Dana Reyes Realty**Saturday, 6:20 p.m.Example

Hi, I saw the house on Maple Avenue online. Is it still available?

Dana confirms availability when she calls you back, and I can book a showing now. Are you looking to buy?

Yes. We'd like to move by spring.

Are you already working with an agent?

No, not yet.

Dana can show you 14 Maple Avenue on Sunday at 11 a.m. or Monday at 5:30 p.m. Which works better?

**Requested:** showing, 14 Maple Ave, buyer, moving by spring, no agent yet.**Sent:** call summary to Dana's email.

An illustrative example. Your receptionist uses your name, your listings and your own information.

## What Julius Answer does for an agent or brokerage

### Qualifies every caller

Buying, selling or renting; the property or their own address; when they hope to move; whether they already work with an agent. You call back knowing who you're talking to.

### Books showings and listing appointments

Offers up to three open times and books the caller's pick as a request. A seller's home valuation is booked the same way, with their address in the details.

### Answers from your listings

Price, bedrooms, open-house times, how showings work: only what you've written down. Anything else becomes a message for you.

### Puts callers through to the right agent

"Calls about Maple Avenue go to Sam." If the agent doesn't pick up, Julius Answer takes the message for them.

### Remembers past clients

When a buyer you helped two years ago calls about selling, Julius Answer greets them by first name and remembers what they called about before.

### Keeps to fair housing

It talks about properties, never about who lives in a neighborhood or who would fit in, and it never steers a caller toward or away from an area.

## How real estate calls are handled

What Julius Answer does with common real estate calls
| The caller | What Julius Answer does |
|---|---|
| Has an offer, inspection or closing deadline today or tomorrow | Marks it urgent and offers to put them through to you. If you don't pick up, the urgent message is waiting. |
| Wants to see a listing | Asks the questions above and books a showing request with the address. |
| Is thinking about selling | Books a listing appointment or home valuation with their address and timeline. |
| Asks "Is it still available?" or "What's it worth?" | Answers only from your information; otherwise says the agent will confirm and offers a call back. |
| Asks what kind of people live in a neighborhood | Talks about the property, never about who lives there, and takes a message for the agent. |
| Wants legal, tax or mortgage advice | Doesn't give it. Takes the question for the agent, who can point them to the right professional. |

## For solo agents, teams and brokerages

A solo agent forwards their cell when they're busy, or only the calls they miss, and keeps their number. A team or brokerage puts Julius Answer on the office line and sets who takes which calls: listings by agent, rentals to the leasing desk, everything after hours to messages. Callers who speak Spanish get answered in Spanish, with the summary in English; see [bilingual answering](/bilingual-answering-service/).

Property managers have their own setup for maintenance requests and rental showings: [answering service for property management](/industries/property-management/).

## What it costs an agent

Every plan includes every feature. Plans differ only in minutes and in how many calls can be answered at the same time: 1 on Starter, 3 on Pro and 10 on Business.

Julius Answer plans (USD)
|  | Starter | Pro | Business |
|---|---|---|---|
| Monthly price | $79 | $199 | $399 |
| Yearly price (two months free) | $790 | $1,990 | $3,990 |
| Call minutes included | 300 | 1,000 | 3,000 |
| Effective price per minute | $0.26 | $0.20 | $0.13 |
| Calls answered at the same time | 1 | 3 | 10 |
| Local phone number | Included | Included | Included |
| Every feature | Yes | Yes | Yes |
| Free trial | 7 days | 7 days | 7 days |

If your calls average three minutes, 1,000 minutes covers about 330 calls a month. A busy spring market? Add extra minutes from $25; they never expire.

## Stop losing buyers to voicemail

Start a 7-day free trial and have Julius Answer booking your showings today.

[Start free trial](/signup/) [See pricing](/pricing/)

## Frequently asked questions

### What does a real estate answering service do?

It answers the calls you can't take, in your name or your brokerage's. Julius Answer asks whether the caller wants to buy, sell or rent, which property or address it's about, when they hope to move and whether they already work with an agent. Then it books a showing or listing appointment into your open times, or takes a message, and emails you a summary of every call.

### Will it tell callers whether a home is still available or what it's worth?

Only if your information says so. Julius Answer never guesses availability, a home's value or what a seller would accept. It answers from the listing details you give it and offers a call back from the agent for everything else.

### Can it book showings and listing appointments?

Yes. It offers up to three open times and books the caller's choice as a request you confirm with one tap, with the address and what the caller wants in the details. With Google Calendar connected it never offers a time you're busy.

### How does it handle fair housing?

Julius Answer talks about properties, never about who lives in an area or who would fit in. It doesn't describe neighborhoods by race, religion, national origin, sex, disability or familial status, and it takes a message for the agent when a caller asks something it shouldn't answer.

### How much does a real estate answering service cost?

Live answering services usually bill by the minute or the call. Julius Answer starts at $79 a month for 300 call minutes, with every feature on every plan and a 7-day free trial.

### Can it send calls to the right agent on my team?

Yes. Tell it who handles what, for example "calls about the Maple Avenue listing go to Sam," and it puts the caller through. If nobody picks up, it takes a message for that agent. Each agent can have their own login to the console.

## Sources
1. [Missed calls cost businesses more than ever (survey of 1,000 US consumers)](https://www.callrail.com/blog/missed-calls-cost-businesses-more-than-ever), CallRail, September 25, 2025
1. [Small business callback statistics (16.7 million missed calls)](https://www.quo.com/blog/small-business-callback-statistics/), Quo, August 20, 2026

Checked 2026-10-20. Third-party prices and features change; check the vendor before you buy.

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Source: https://julius.dealsflow.ai/industries/real-estate/
Updated: 2026-10-20
