Bilingual answering service: English and Spanish on every call
Julius Answer by DealsFlow answers your business phone in English and carries on in Spanish when the caller speaks it. You can greet every caller in both languages. Whatever language the call was in, you read the summary in English.
A bilingual answering service answers your calls in English and Spanish, so callers can talk in the language they're comfortable with. Julius Answer is a bilingual AI answering service for small businesses: it answers in English, carries on in Spanish when the caller does, books appointments and takes messages, and writes every summary in English, from $79 a month.
At a glance
- Answers in English, and carries on in Spanish for the rest of the call when the caller speaks Spanish.
- An optional bilingual greeting: one short sentence in Spanish after your English greeting, offering Spanish up front.
- Books appointments, takes messages and puts callers through in either language.
- Summaries, messages and notes in English, so your whole team can read every call.
- Spanish is on every plan, with no per-call fee: from $79/month, 7-day free trial.
Why a bilingual answering service
Because a lot of your callers are more comfortable in Spanish. In the Census Bureau's 2018-2022 American Community Survey, 78.3% of people age 5 and older spoke only English at home, and among those who spoke another language, 61.1% spoke Spanish.
A caller who can't explain a leak, a toothache or a court date in their own words is a caller who might hang up. And most callers who don't reach someone don't leave a voicemail: in CallRail's September 2025 survey of 1,000 US consumers, only 42% said they leave one when a business doesn't answer, and 21% immediately call another business.
How the English and Spanish answering works
One line, one number: an answering service in Spanish and English, with no separate Spanish line to set up.
Your greeting, in English
Julius Answer greets callers with your business name, says it's an AI assistant and that the call is recorded.
Spanish when they speak it
If the caller speaks Spanish, Julius Answer carries on in Spanish for the rest of the call: questions, booking and the message.
Or offer Spanish first
Turn on the bilingual greeting and one short sentence in Spanish follows your English greeting, for example "Para español, puede hablarme en español."
A call in Spanish, a summary in English
A homeowner calls a plumbing company after hours and switches to Spanish. Julius Answer carries on in Spanish, asks for the address and what's wrong, and books an estimate visit.
The owner gets the booking request and the summary in English, with the details the caller gave, ready to confirm with one tap.
What stays in English, and what doesn't
| Part | Language |
|---|---|
| The call itself | English, or Spanish (or another language) when the caller speaks it |
| The greeting | Your English greeting, plus one Spanish sentence if the bilingual greeting is on |
| Messages, booking requests and call summaries | English |
| The console and setup assistant | English |
Answers come only from your own business information in either language: your services, hours, service area and the prices you choose to share. If Julius Answer doesn't know something, it says so and takes a message.
Spanish answering service options, compared
Bilingual answering is common now, and pricing is where services differ. Ruby's pricing page says every plan includes "24/7 Spanish and bilingual call handling," with live receptionists from $250 a month for 50 minutes. Smith.ai's live receptionist plans list a dedicated Spanish line as a $1.00-per-call add-on, and Smith.ai announced Spanish for its AI receptionist "at no additional cost" in June 2025 (pricing pages checked October 19, 2026).
Julius Answer includes Spanish on every plan, from $79 a month for 300 minutes, with no per-call fees. If you'd rather a person answer your Spanish-speaking callers, a live bilingual service is the better fit; compare the options in AI receptionist vs answering service.
Bilingual answering for your kind of business
What it costs
Spanish is included on every plan. Plans differ only in minutes and in how many calls can be answered at the same time.
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Monthly price | $79 | $199 | $399 |
| Yearly price (two months free) | $790 | $1,990 | $3,990 |
| Call minutes included | 300 | 1,000 | 3,000 |
| Effective price per minute | $0.26 | $0.20 | $0.13 |
| Calls answered at the same time | 1 | 3 | 10 |
| Local phone number | Included | Included | Included |
| Every feature | Yes | Yes | Yes |
| Free trial | 7 days | 7 days | 7 days |
Answer every caller in their language
Start a 7-day free trial, turn on the bilingual greeting, and make a test call in Spanish.
Frequently asked questions
What is a bilingual answering service?
A bilingual answering service answers your business calls in more than one language, usually English and Spanish, so callers can talk in the language they're most comfortable with. Julius Answer does this with AI: it greets callers in English, and when a caller speaks Spanish it carries on in Spanish for the rest of the call.
Does Spanish cost extra?
No. Spanish is part of every Julius Answer plan, with no extra fee per call and no separate Spanish line. Plans start at $79 a month for 300 call minutes, with a 7-day free trial.
Can callers choose Spanish at the start of the call?
Yes. Turn on the bilingual greeting and Julius Answer adds one short sentence in Spanish after your English greeting, offering to continue in Spanish. If the caller answers in Spanish, the call goes on in Spanish.
Will I get the call summary in Spanish?
No, in English. Messages, booking requests, call summaries and notes are written in English, so you and your team can read every call, whatever language the caller spoke. The console is in English too.
Does it speak languages other than Spanish?
Julius Answer replies in the caller's language when the caller speaks another language, and writes its notes in English. Spanish has its own optional greeting. Before you rely on another language, make a test call in it during your free trial.
Is there a Spanish answering service for small business that books appointments?
Julius Answer books appointments, estimate visits and consultations in Spanish the same way it does in English: it checks your open times, offers up to three and books the caller's choice as a request you confirm with one tap.
Sources
- Most Americans speak only English at home or speak English "very well" (2018-2022 American Community Survey), US Census Bureau, December 7, 2023
- Missed calls cost businesses more than ever (survey of 1,000 US consumers), CallRail, September 25, 2025
- Ruby pricing, Ruby, checked October 19, 2026
- Smith.ai pricing (Virtual Receptionist plans), Smith.ai, checked October 19, 2026
- New Spanish-language support for AI Receptionist, Smith.ai, June 5, 2025
Checked 2026-10-20. Third-party prices and features change; check the vendor before you buy.